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Customer Service Rock Star

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Description

BatchBlue is commited to providing outstanding customer service to our users.  We're looking for a part-time (to perhaps become full-time) customer service/ace wordsmith to work with BatchBook users using e-mail, our online forums and social media to help our users with some of the more advanced BatchBook functionality.   We’re a small but talented crew looking for a self-motivated, communicative, and customer-focused teammate to join us. We offer a fast-paced, flexible work environment with great benefits for a creative, enthusiastic candidate who is willing to learn new things.  

Things we hope you're already acquainted with:

  • BatchBook
  • Microsoft Office (Excel, Word, Outlook)
  • Social Media (Twitter, Facebook, user forums)
  • The Internet

Will also need:

  • Amazing communication skills
  • Great problem solving skills
  • To be proactive, uber-confident and a wee bit sassy
  • An obsession with helping our customers that borders on unhealthy   

To Apply

Batchblue is located in Rhode Island.  While we would prefer candidates close enough for weekly group meetings, we will consider qualified applicants from outside of the areas. For more information about the company and our products, please see our web site: http://BatchBlue.com. To submit an applicaton, please send a cover letter, resume (HTML format preferred), salary requirements, and samples of work to jobs@batchblue.com. Thanks!