Manager of Information TechnologySubmitted by mbenoit on January 18, 2012 - 10:53am.
The Providence Plan seeks applications for the position of Manager of Information Technology.
The Providence Plan is a nonprofit with a mission to improve the economic and social well-being of Providence and its neighborhoods. ProvPlan was created in 1992 as a joint effort of the City of Providence and the State of Rhode Island to promote better collaboration between government, the private sector, and community-based organizations. The organization is governed by a Board of Directors comprised of community leaders and has an annual budget of $7.7 million.
The Providence Plan is best described as a “Think and Do Tank,” a term that seeks to capture the dual nature of the work it performs. A portion of the activity – the thinking – is dedicated to providing policy makers and community organizations with access to reliable, timely data and information. The other half – the doing – is engaged in developing and implementing programs designed to fulfill unmet needs in the community. By combining “think” and “do” The Providence Plan has a demonstrated capacity to solve problems.
The IT Manager is responsible for providing and supporting the diverse technology needs of ProvPlan’s various programmatic initiatives, ensuring optimal operation of ProvPlan’s day-to-day technology infrastructure, and providing leadership in the development of long-term IT solutions that support the organizations’ overall mission and vision.
The Manager will work to ensure that ProvPlan staff’s use of the organization’s computer systems is as efficient and pleasant as possible. This includes optimizing use of current computerized tools, planning and implementing enhancements, negotiating and managing outsourced services, and project management duties. The Manager will work closely with department directors to understand the needs of the organization and promote enhancements.
Provide end-user technical support and training in the use of desktop applications (MS Office, business databases) and multimedia tools (projectors, interactive whiteboards).
Install/maintain systems consisting of Windows XP/7 workstations and mobile devices.
Administer a network consisting of SonicWALL Network Security Appliances providing firewall protection and site-to-site VPN connections to multiple remote sites.
Coordinate technology budget development and oversee IT purchasing.
Implement user and security protocols to ensure they are consistent with ProvPlan’s objectives as well as the requirements of all funders and data providers.
Current Technology Environment
60+ end users across six sites located in Providence.
Operating Systems: Microsoft Windows XP & Windows 7, MS Windows Server 2003/2008, Macintosh OSX, Linux CentOS & Ubuntu.
Networking: SonicWALL Network Security Appliances (SonicOS Enhanced), various managed and unmanaged switches, wireless networking.
Server Applications: MS SQL, MySQL, PostgreSQL, Exchange 2003 to 2007, MS IIS, Terminal services, Sage MIP Accounting, ESRI ArcMap, Acronis Backup & Recovery, Mozy Pro, Drobo, and Carbonite
Server Virtualization: Citrix XenServer, Microsoft Hyper-V.
Desktop Applications: MS Office 2003/2007, ESRI ArcView and ArcGIS.
Qualifications and Competencies
The successful candidate will possess an established track record of providing high-quality information technology services and support to nonprofit organizations or the equivalent. S/he will hold a bachelors’ degree with college‐level coursework in computer science, information technology or business related field or equivalent. S/he will also possess a minimum of five years’ experience in relevant work experience. Candidates with MCSE and CompTIA certifications or equivalent experience will be given greater consideration.
For a full job description and information for how to apply, please visit http://www.provplan.org/news/jobs
The deadline for applications is Wednesday, February 1.
This is a full-time position with a salary range commensurate with experience. The Providence Plan provides a comprehensive benefits package to salaried employees that includes medical insurance and dental insurance for employees and families as well as group life and long-term disability insurance. The Providence Plan also provides a 401k plan for employees and a flexible spending account program.