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BizGrader takes customer satisfaction digital
Online comment cards give businesses feedback
BizGrader is an online survey platform on which patrons of a business can rank their experience. The BizGrader team customizes each survey to the individual business.
BizGrader’s platform then analyzes survey responses, and weighs the answers. The result is a “grade” for the business.
BizGrader, which began taking clients in June, has so far signed up 23 businesses for the online service. The client list includes restaurants, food-service distributors, insurance brokers, Realtors and other service-related businesses.
With BizGrader, companies are able to easily see survey results in aggregate, by question, or by individual survey. The platform can be especially suitable for owners who handle operations remotely or who have businesses at multiple locations. And although the platform is online, co-founders Jerry Hoff and Rick Heffernan are also developing paper surveys that can be scanned.
The basic package is priced at $99/month.
Full Story: Entrepreneur's online comment cards make the grade Source: Providence Business News, July 23rd, 2005 Added on June 28th, 2007 at 11:01 am, by Judy He





