Founder Dennis diBattista is a veteran of this field, having worked in both competitive telephony and networking since the early 1990s. He was working for QC2, a company he helped found, when he decided to form a new company to focus on VoIP in particular.

DiBattista had a specific market in mind. “VoIP is a mature technology, but a developing industry to small and mid-size businesses,” he said. “Pursuing that is what compelled us to keep the momentum going that had started at QC2.”

[General Packet] also engineers, installs and manages private-label networks, providing secure ways to combine wired and wireless networks so employees and guests of a company can connect wherever they need, without the risk of a security breach.

And in May, the company acquired Netrisen, which focused exclusively on broadband and WiFi service for the hospitality industry. General Packet now offers this service nationwide.