Director of Technical Processes & Quality Improvements

Conducting Cost Analysis & TCO/Developing Procurement Teams/Strategic Planning/Technical Roadmap Development

Negotiating Software Contracts & Volume Pricing/New Product Rollouts/Multiple Program Development/Altiris, SMS

Director of Technical Processes & Quality Improvements with more than 10 years of technology management experience, most recently as Director of Information Systems for Hasbro, Inc., charged with managing 24 fulltime employees and 2500+ systems with a combined operational/capital budget of $15 million.

Career Highlights

®     Collaborated with Microsoft Corporation to establish and negotiate a global Microsoft training and support contract that saved Hasbro, Inc. $4.5 million over a 12-month period.

®     Realigned a purchasing strategy for an in-place Microsoft contract that achieved the following 3 items: 1) Developed a new 3-year equipment strategy that replaced a third of the technical equipment each year; 2) Ensured that no equipment would be more than 3 years old; and 3) Supported all software and operating systems under contract.

®     Entrusted by senior management with the creation of a new technical department in 1997 within Hasbro’s IS sector that justified staff/budget and grew department from Macintosh IT support to include all desktops within the U.S.

®     Promoted 5 times during my 17 year tenure with Hasbro, Inc. for exceeding expectations in redesigning the financial approval process, favorably negotiating technical contracts, and creating technical solutions from the ground up.

Key Areas of Expertise

Creating a Shared Process Improvement Vision; High Standards of Ethics & Integrity; Leadership by Example; Root Cause Analysis; Coaching Mentoring & Team Development; Managing All Phases of Process Development Life Cycle; Strategic Planning & Execution; and Ability to Grasp New Technology.